The clerk for the Middle School/High School Counseling Department is responsible for providing administrative and clerical support to ensure the smooth operation of the department. The ideal candidate will assist counselors with daily tasks, maintain student records, communicate with parents, students, and staff, also perform general office duties. This role requires excellent organizational skills, attention to detail and the ability to maintain confidentiality in handling student information.
Yates County Civil Service job description
DISTINGUISHING FEATURES OF THE CLASS:
CLERK
This position involves responsibility for the performance of a variety of clerical tasks. Positions in this class are supervised by a higher level clerical position or administrator, by personal observation; review of work in progress or upon completion; and by review of production records and reports. Supervisory assistance is available with instructions given for new or unusual assignments and procedures. Performs related work as required.
TYPICAL WORK ACTIVITIES: (Illustrative Only) Review documents for accuracy and completeness according to procedures and instructions; Sort large volume production work such as applications and various printed material and official documents into sets of predetermined arrangement and number, and assign sequential numbers to each set; Receive incoming mail, date stamp and route to appropriate individual or location for action; Code various transactions for computer input from source documents per established coding systems; Make computations following prescribed steps using the four basic arithmetic functions; Review account keeping records and reports for arithmetical and clerical accuracy; Post receipt of payments for various routine program activities to individual accounts; Compare computer printouts with other records for discrepancies, checks source documents to identify cause of error an notes appropriate corrective action for supervisor; Obtain and confirm routine data by telephone or form letter and posts results; Prepare individual transcripts of school records; Search for and/or compile pertinent information and data; Use a data entry terminal keyboard and a visual screen to enter and retrieve pertinent data from computer files; Log receipt of various documents, applications and forms; Alphabetize folders and other records; Maintain a file of unit correspondence, various transactions, records, and related materials; Answer routine telephone inquiries and/or refer callers to appropriate office or individual; Prepare routine forms and correspondence in response to inquiries; Orally provide information to individual members of the public on routine transactions while performing work at a counter or information station. Perform other duties as assigned.
FULL PERFORMANCE KNOWLEDGE, SKILLS, ABILITIES, AND PERSONAL CHARACTERISTICS: Good knowledge of clerical operations involving, comparing, checking and counting; Working knowledge of office terminology, procedures and equipment; Working knowledge of basic arithmetic functions of addition, subtraction, multiplication and division; Ability to perform common office record keeping tasks; Ability to file material accurately in alphabetic order; Ability to organize and collate data from multiple sources; Ability to schedule and maintain a record system using running balances; Ability to complete a table summarizing data using totals, subtotals, averages, and percentages; Ability to follow oral and written directions; Ability to operate an alphanumeric keyboard such as a typewriter, word processor or personal computer; Ability to type accurately and at an acceptable rate of speed; Ability to perform close detail work involving considerable visual effort and strain; Ability to complete work neatly and accurately; Ability to interact with customers, co-workers, and the general public in a professional and courteous manner at all times; Ability to understand and comply with privacy laws and all practices related to the safekeeping of County and customer information; Ability to perform close, detailed work involving considerable visual effort and strain; and Physical condition commensurate with the demands of the position.